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Luxury Chocolate Art

Luxury Chocolate Art

Create your own chocolate art from photos or have us create a designer logo or theme when the perfect image matters

Can You Create a Specialty  Logos for my Event?
Yes – We will need to know what  kind  image you are wanting designed for your event.  Please call 917-779-9324 and send a JPEG of your theme to info@LuxuryChocolateArt.com. Creating a Designer Logo for your Confection requires a 2-week minimum lead time before shipping. If you will need your Designer Confections shipped to you earlier, a $25 rush fee will apply to orders under $250 and a 10% rush fee applies to orders of over $250.

Do you manufacture your own products?
We produce most of our products from our 20,000 square foot, state-of-the-art facility in Long Island, New York.  That’s right, proudly made in the USA!  Occasionally we will partner with a quality manufacturer offering products that complement our unique line.  These relationships are under the strictest guidelines and supervision.

Is this like printing on cakes?
The idea is similar, but the technology is completely different.  Images are sometimes put on cakes and cookies by first printing on rice paper and applying the rice paper onto the product.  Through the magic of Chocolography tm, we print directly onto the confection surface.  This creates incredibly vivid, high-resolution images that taste a whole lot better than rice paper!

Do you print your images on rice paper?
Absolutely not!  Why anyone would want to eat rice paper is beyond me… We actually reproduce our delicious edible images directly on the surface of our delicious confections using our special techniques.  Therefore, our pictures really do taste as good as they look!

What do you use to create the actual image on your products?
We use specially formulated FDA approved food colorings to produce our edible images.  They are 100% safe to eat and enjoy!

How do you achieve such great quality images?
We use our state-of- the-art patented technology to achieve the best quality reproductions possible.  The image is literally reproduced directly onto the confection surface in vibrant full color using FDA approved food colorings.

What can I do to insure my design looks good?
The quality of the picture depends on the quality of the image you provide.  The clearer the photo and the more contrast within the photo, the better it will look on the chocolate.  We recommend preparing your image with white backgrounds and large, legible fonts using colors that won’t blend with your background or image.  Keep important text and design elements from the edge of your chocolate, as images can shift slightly in production.  In order to have a higher quality image, you should save your images at 300 dpi (dots per inch) and at approximately 3” diameter.  However, we will resize your image to fit your choice of product.

What are the best photos to use?
The best photos for use on our products are ones that have clear images, good lighting (not too dark), and display the people or subject relatively close up.

Do I have to submit a round photograph?
No, our easy to use design studio provides the ability to crop the image into a circle, rectangle or any other shape that corresponds to the item you selected.  You can then zoom in/out, rotate your image and even add text.

Does the photograph I submit have to be the same size as the picture on the product?
No, we will resize your design to fit the item you selected.  Keep in mind if the subject of the photograph is very small or the quality of the photograph is poor, it may not be very clear when enlarged.

Is it difficult to use the design studio?
No, in fact it’s as easy as 1 2 3!  We developed our design studio to make it easy for anyone to design their own custom image.  You simply select your item from the shopping cart and click “create your design”.  Your item will then appear in the design studio where you will then have the ability to upload your image which is then placed on your item.  You will also be able to crop, zoom and rotate the design within the item.  If you like, you can even add text using a variety of fonts and colors.  Once you are satisfied with the design, you will press “save” and you are ready to checkout!

Do I have to create my design with the design studio?
No, if you have the skills, you can create your entire design in Photoshop or any other photo editing program.  Once you have saved your design, you can still use our design studio to upload and position it on your item of choice for your order.

What types of images won’t work?
Photos that are blurry, very dark, or very small will not produce quality results.  Try to stick with good quality, high resolution images that are saved at 300dpi.
Note:  In the event we find the design you submitted to be of sub-standard quality, we will contact you by phone or email to give you the opportunity to correct the image.  If you choose to continue anyway, you will be asked to submit a “print quality waiver form”.

Do I have to upload my picture or can I send it in the Mail?
You may send a hard copy of a picture in the mail, but you need to include your order information on the back of the photograph so that we know whose picture it is.  We will send the photograph back along with your order unless otherwise instructed.

Do you color match images?
We make every effort to reproduce your image as close as possible and can usually get very close.  However, due to the nature of food coloring, we cannot guarantee an exact color match.

Can I use images in magazines or from the internet to create a chocolate?
No, you must have permission to use any photograph that is sent to us for your custom order.  Typically, photographs of this type are copyrighted and copyright laws prohibit us from using the photograph.

Do the images on the product fade?
When kept from direct sunlight our images will last well over a year.

How do I know they will be fresh?
We sell our products as fast as we can make them and so we are confident they will be fresh when you receive them.

What is the shelf-life?
The shelf life of the chocolate is well over a year.

How do you prevent your products from breaking?
We package your order in our specially designed boxes with foam liners to absorb shock in transit.  This keeps our breakage to a very low minimum.  However, in the rare event that product arrives broken, we will credit you back the cost of the product or ship replacements at your request.

What shipping options do you offer?
Chocolate almost always requires some special handling and expedited shipping.  It might feel cool in your area but your package could pass through a warm climate to get to you.  In many cases packages can spend an entire day in a hot delivery truck if shipped by standard ground.  Therefore we use any number of techniques to insure your beautiful Delicada product arrives in perfect condition.  These methods might include one or more packaging formats such as foam, insulated liners, ice packs and double boxes, which in fact, are reusable.  Although there is a small handling charge for chocolate, it’s well worth it.

How much time does it take to receive an order?
We generally ship orders within two business days.  All products are shipped from our factory in Long Island, New York.  Depending on your location, you should allow at least 2 days for delivery.  West coast orders usually take 5 business days to arrive from the day they are shipped.  Should you have a special time constraint, please note it on the order form and we will do our best to get your order out in time.

Where do you ship from?
Our factory is located in New York.

What if I need help?
Call us … We are always happy to assist you.

How do you ship chocolate in hot weather?
Just like other chocolate manufacturers, we have special heat-protective packaging.

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